This Privacy Policy explains how Bangon (“we,” “us,” or “our”) collects, uses, and discloses information about you when you visit our website, bangonae.com (the “Site”), or interact with us through other channels.

1. Information We Collect

We may collect the following types of personal information from you:

• Contact Information: Name, email address, phone number, and mailing address.   
   
• Account Information: Username, password, and other information you provide when creating an account on our Site.
• Order Information: Information related to your purchases, such as order history, shipping address, and billing information.
• Payment Information: Credit card or debit card information, which is collected and processed securely by our payment processors.   
   
• Technical Information: Information about your device, browser, and internet connection, such as IP address, browser type, and operating system.   
   
• Usage Information: Information about how you use our Site, such as pages visited, products viewed, and search queries.

2. How We Collect Information

We collect information directly from you when you:

• Create an account on our Site.
• Place an order through our Site.
• Contact us with questions or inquiries.
• Interact with our social media pages.
• We also collect information automatically through the use of technologies such as:
• Cookies: Small data files that are placed on your device when you visit our Site. We use cookies to collect information about your browsing behavior and to personalize your experience on our Site. You can control the use of cookies through your browser settings.   
• Web Beacons: Small graphic images that are embedded in emails and on our Site. We use web beacons to track email open rates and website traffic.

3. How We Use Your Information

We use the information we collect to:

• Process and fulfill your orders.
• Communicate with you about your orders, including order confirmations, shipping updates, and returns.   
• Send you marketing emails and other promotional communications (you can opt-out of these communications at any time).
• Personalize your experience on our Site by showing you relevant products and recommendations.
• Improve our Site and services.
• Analyze website traffic and user behavior.
• Prevent and detect fraud.
• Comply with legal and regulatory requirements.

4. Information Sharing

We do not share your personal information with any third parties except as necessary to:

• Process and fulfill your orders (e.g., with shipping carriers).
• Process payments (e.g., with payment processors).
• Provide customer support (e.g., with chat support providers).

5. Data Security

We take reasonable measures to protect your personal information from unauthorized access, use, and disclosure. We use industry-standard security measures, such as encryption and secure servers, to protect your information.  

6. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, or as required by law.  

7. Your Rights

You have the right to:

• Access: Request access to the personal information we hold about you.   
• Correction: Request correction of any inaccurate or incomplete information.  
• Deletion: Request deletion of your personal information.
• Objection to Processing: Object to the processing of your personal information in certain circumstances.   
  To exercise these rights, please contact us at opreations@bangonae.com   

8. Changes to this Privacy Policy

We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on our Site.  

9. Contact Us

If you have any questions about this Privacy Policy, please contact us at  opreations@bangonae.com